If you have any other questions about staying with
us at London Rental Flats, please email us. LizRisberg@londonrentalflats.com
Yes, we will send you a description of the local
area and a tube map showing you how to get from the flat to London’s
many attractions. You will also find many tourist brochures and London
guide books in your holiday apartment.
If you would like to find out more about London before
you travel, please take a look at our London Guides
.
Yes, two complimentary T-Mobile phones will be waiting
for you in the flat when you arrive. The phones will have £15
credit and you can buy more credit in £5 lots. All your incoming
phone calls and texts are free.
We will send you the phone numbers in advance so
that you can give them to your friends and family before you arrive
in London.
If you need more than two mobile phones, just ask
and we will arrange them for you.
You will have a Dell computer with BT wireless high
speed internet connection in the living room. You will be able to
access the web from every room in the flat.
Yes, if you stay with us for 7 nights or more, then
we will arrange a free car service to collect you from Heathrow Airport.
When you arrive, the driver will be waiting at the Customs barrier
to take you and all your luggage straight to your holiday home.
You simply need to send us the date, time, flight
number and terminal number for your flights.
Yes, we can. After you have made your booking with
us, you just need to send us details of your flights.
Yes, of course. We have three children of our own
and know how important it is for families to have holidays together.
If you need a high chair, cot or pram, we can provide
them for you free of charge. Just let us know and we will make sure
that they are waiting for you in the flat when you arrive.
Our daughter is available for babysitting if you
fancy a night out on your own. She is Montessori-trained and experienced
with children.
Take a look at our London with
children and London with teenagers guides
for some ideas about how to enjoy London with your family.
Simply go to the property description of the flat
that you want to book and use the “book property” link
at the top or bottom of the property description.
Yes, you will need to make a deposit of 25% of the total fee. We do not charge booking fees.
Yes, there is £129 charge for cleaning. We take
the cleaning of our flats very seriously. At the end of every rental,
a professional firm cleans the flat from top to bottom. We also have
the bedroom carpets cleaned professionally every 30 days so that they
are fresh and hygienic.
If you would like a maid service, we can arrange
that for you for £19/hour.
No, all taxes are included in the prices.
Yes, of course you can. Please make your travel arrangements to suit
yourselves.
3:00pm is the check-in time. You can check-in at other times by arrangement
but please note that there is a £50 surcharge for check-ins
between 10pm – 11am.
10:30am is the check-out time. You can check-in at other times by
arrangement but please note that there is a £30 surcharge for
check-outs after 11:00am.